Privacy Policy
At TheArtSoko, Inc., we value your privacy and are committed to protecting your personal information. This policy describes how we collect, use, and share information when you use our platform.
I. Information We Collect
Account Information
When you create an account, we collect your name, email address, and any other information you provide. This allows us to personalise your experience and manage your artist profile.
Transaction Data
We collect information about the transactions you make on our platform, such as the items you purchase and the payment method used through our secure gateways.
Usage & Technical Data
We automatically collect information about your use of our platform, including your IP address, device type, browser type, and the pages you visit.
“This data helps us analyse user behaviour to optimise our marketplace for art discovery and engagement.”
II. How We Use and Share Information
We use the information we collect to provide and improve our platform, process transactions, communicate with you, and personalise your experience. We do not sell your personal information to third parties.
We may share your information with service providers who help us operate our platform, such as payment processors and hosting providers. We may also share your information if required by law or to protect our rights or the rights of others.
III. How We Protect Information
This includes industry-standard encryption for data at rest and in transit, regular security audits of our cloud infrastructure, and strict access controls for our internal teams. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
IV. Your Rights
Access & Portability
You have the right to access and update your personal information. You can also request a copy of your data in a structured, machine-readable format.
Deactivation & Deletion
You may delete your account at any time. Upon request, we will remove your personal data from our active systems, subject to legal retention requirements.
Opt-out Preferences
You can opt-out of receiving marketing communications from us by following the instructions in those communications or updating your settings.
V. Links to Other Websites
Our platform may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any website you visit via an external link from TheArtSoko.
VI. Changes to Our Privacy Policy
We may update this policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our platform. Your continued use of our platform after we make changes indicates your acceptance of the updated policy.
VII. Contact Us
Have questions?
If you have any questions or concerns about this policy or our privacy practices, please reach out to our dedicated privacy team.